If there's one issue that consistently cheeses off consumers, it's being unable to get a human being on the phone when you have a problem with a company.
Friday, May 18, 2012
Searching for a way to get a human being on the phone at Google
The Silicon Valley tech giant makes it virtually impossible to speak with an actual employee or service rep. Yet any business that provides services to millions of customers should provide a number they can call that a real person will answer.
If there's one issue that consistently cheeses off consumers, it's being unable to get a human being on the phone when you have a problem with a company.
If there's one issue that consistently cheeses off consumers, it's being unable to get a human being on the phone when you have a problem with a company.
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